Welcome to Villas Plumbing. These Terms and Conditions ("Terms") outline the rules and policies for using our website and requesting our services. By visiting our site or hiring us for plumbing work, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Agreement to Terms

By using this website or requesting services from Villas Plumbing, you confirm that you are at least 18 years of age or have the necessary legal consent to enter into this agreement. These Terms form a legally binding contract between you and Villas Plumbing.

2. Website Use Guidelines

You agree to use this site only for lawful purposes and in a manner that does not disrupt its function or limit access for others.
Prohibited activities include:

• Attempting unauthorized access to parts of the website

• Uploading harmful code, malware, or spam

• Interfering with the site's performance or security

3. Submitting Information

When you provide us with personal information—such as your name, phone number, or email—you give consent for us to collect and use that information in accordance with our Privacy Policy.
You are responsible for ensuring all submitted information is accurate and current.

4. Payment Terms

Full payment is due immediately upon completion of services, regardless of whether the client is present or reachable at the time.
We accept:

• Credit/Debit Cards

• ACH (bank transfers)

• Checks

Failure to pay promptly may result in additional charges or legal collection efforts.

5. Job Cancellations

Cancellations are subject to a 15% fee, which covers administrative time, restocking of materials, and other associated costs.
By booking a job with Villas Plumbing, you acknowledge and accept this policy.

6. Licensing and Compliance

Villas Plumbing operates in accordance with the standards and requirements of the Texas State Board of Plumbing Examiners:

• License No.: M-45305

• Address: 929 E. 41st Street, Austin, TX 78751

• Phone: 512-936-5200

• Website: https://tsbpe.texas.gov

All plumbing work is performed in compliance with applicable Texas state regulations.

7. Website Liability Disclaimer

We do our best to keep our website accurate and running smoothly, but we make no guarantees about its performance. Villas Plumbing is not responsible for:

• Website downtime or accessibility issues

• Errors or outdated content

• Damage caused by interacting with or downloading from our site

All website content is offered “as is,” without warranties of any kind. Use at your own discretion.

8. Intellectual Property Rights

All visuals, logos, written content, and design elements on this site belong to Villas Plumbing or its partners and are protected by copyright and trademark law.
You may not copy, modify, or reuse any part of the website without written permission.

9. Opt-In Consent for SMS Messages

Villas Plumbing will be collecting opt-in consent verbally from customers. Customers will have the option to opt-in to receive SMS-based notifications, including:

• Billing updates

• Appointment reminders

• Dispatch notifications

• Job completion surveys

This consent will be obtained either in person or over a phone call if the customer contacts us. Upon first registration, customers will be asked to provide their phone number, and our staff will inquire if they would like to opt-in to receive these messages. They will be informed verbally of the following:

• "Message and data rates may apply."

• "Message frequency may vary."

• "You can text HELP for support or more information and STOP to unsubscribe at any time, and no further messages will be sent."

• "Your phone number will not be shared with third parties for marketing or promotional purposes."

By opting in, customers agree to receive these notifications and understand the terms of use.

For further information, please review our Privacy Policy and Terms & Conditions.

10. Policy Updates

We may update these Terms occasionally to reflect changes in our services or applicable laws. Any updates will be posted to this page, and your continued use of our website or services constitutes acceptance of those changes.

11. Legal Jurisdiction

These Terms are governed by the laws of the State of Texas.
Any disputes or legal claims will be handled in courts located in Texas.

12. Termination of Access

We reserve the right to block or suspend access to our website or services at any time if you violate these Terms or misuse our site.

13. Contact Us

For questions or concerns about these Terms and Conditions, please reach out to us:

Villas Plumbing
Phone: (512) 434-4693
Email: service@villasplumbing.com
Mailing Address: 3333 CR 119 Suite #12 Hutto, TX 78634

By using our site or scheduling services with us, you confirm that you understand and agree to these Terms and Conditions.